Skills

  • Customer service
  • Typing Skills
  • Marketing
  • Microsoft Word
  • Sales
  • Finance
  • Office management
  • Ms office
  • Agriculture
  • Banking

Experience

Edwin Mangera

Work experience
  • Contacting and tracking customers and informing them of their overdue loans.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.