About

A multi-skilled ICT specialist with in-depth knowledge spanning from leadership and team coordination, operations and governance and strategy and service delivery. Experienced in providing client Focused IT support and successfully analyzing and aligning business needs to leverage technology in a timely and accurate fashion. Having the ability to maintain a high degree of customer service queries and possessing strong Analytical and documentation skills.

Skills

  • IT Operations Practices and management
    9
  • IT infrastructure planning and development
    10
  • Business Continuity Management and Disaster rmgt
    8
  • Excellent report writing and presentation skills
    9
  • Budgeting and Cost Management and tracking
    10
  • Leadership & Project Management
    9
  • English and Kiswahili
    10
  • French
    4

Recommendations

Gacheru Wanjiru

 1/16/2024

Best Colleague at work.

Experience

Geoffrey Munywoki

Work experience
  • Manager ICT & Business Processes  at   TMIC
  • ICT MANAGER DUTIES AND RESPONSIBILITIES (Reporting: Chief Executive Officer)
  • Evaluate user needs and systems functionality and ensuring that ICT facilities meet the company requirements
  • Planning, developing and implementing the ICT budget, strategy and policy.
  • Ensure upgrades, backups of hardware and software systems are carried out using appropriate technologies
  • Researching and oversee installations of new systems and making sure that all our processes are integrated
  • Guaranteeing the smooth running of ICT systems, including an interactive website, antivirus software, print services and email provision.
  • Ensuring that software laws are adhered to with processes compliance to the regulatory framework
  • Providing secure access to the network for remote users
  • Securing data from internal and external attacks
  • Ensuring users appropriate support and ensure the smooth running of the helpdesk support
  • Managing crisis situations, which may involve complex technical hardware or software problems
  • Mentoring ICT staff and Conducting performance management analysis through appraisal and conducting trainings for all staff
  • Issuing of management reports on time and business process streamline and automations
  • Oversee and improve the BCP and DRP plans
  • In liaison with the CEO and Human resources manager, develop a training program for all users with the aim of enhancing ICT competencies to all staff
  • Quarterly board ICT briefings in consultation with the CEO

Geoffrey Munywoki

Work experience
  • January, 2016 - September, 2023
  • Fulltime
  • ICT MANAGER DUTIES AND RESPONSIBILITIES (Reporting: Chief Executive Officer)
  • Evaluate user needs and systems functionality and ensuring that ICT facilities meet the company requirements
  • Planning, developing and implementing the ICT budget, strategy and policy.
  • Ensure upgrades, backups of hardware and software systems are carried out using appropriate technologies
  • Researching and oversee installations of new systems and making sure that all our processes are integrated
  • Guaranteeing the smooth running of ICT systems, including an interactive website, antivirus software, print services and email provision.
  • Ensuring that software laws are adhered to with processes compliance to the regulatory framework
  • Providing secure access to the network for remote users
  • Securing data from internal and external attacks
  • Ensuring users appropriate support and ensure the smooth running of the helpdesk support
  • Managing crisis situations, which may involve complex technical hardware or software problems
  • Mentoring ICT staff and Conducting performance management analysis through appraisal and conducting trainings for all staff
  • Issuing of management reports on time and business process streamline and automations
  • Oversee and improve the BCP and DRP plans
  • In liaison with the CEO and Human resources manager, develop a training program for all users with the aim of enhancing ICT competencies to all staff
  • Quarterly board ICT briefings in consultation with the CEO
  • Delete
  • SKILLS

Gacheru Wanjiru

 1/16/2024

Best Colleague at work.

 

Copyright 2024