About

A multi-skilled ICT specialist with in-depth knowledge spanning from leadership and team coordination, operations and governance and strategy and service delivery. Experienced in providing client Focused IT support and successfully analyzing and aligning business needs to leverage technology in a timely and accurate fashion. Having the ability to maintain a high degree of customer service queries and possessing strong Analytical and documentation skills.

Skills

  • IT Operations Practices and management
    9
  • IT infrastructure planning and development
    10
  • Business Continuity Management and Disaster rmgt
    8
  • Excellent report writing and presentation skills
    9
  • Budgeting and Cost Management and tracking
    10
  • Leadership & Project Management
    9
  • English and Kiswahili
    10
  • French
    4

Recommendations

Experience

  • Geoffrey Munywoki

    2
    1mo

    How should a HRM behave while handling human Resource crisis?

    Handling a human resource crisis requires a strategic and empathetic approach. Here are some key behaviors and strategies for an HR manager (HRM)... during such times:

    Stay Calm and Composed: Maintain a level head to instill confidence among employees. Your demeanor sets the tone for how the situation is perceived.

    Communicate Clearly: Provide transparent and timely information. Regular updates help alleviate uncertainty and rumors.

    Listen Actively: Encourage open dialogue. Listen to employees’ concerns and feedback to understand the situation better and address specific needs.

    Show Empathy: Acknowledge the emotional impact of the crisis on employees. Validate their feelings and offer support where possible.

    Develop a Response Plan: Collaborate with leadership to create a clear action plan. Outline steps to address the crisis and communicate this to employees.

    Be Proactive: Anticipate potential issues and be prepared with strategies to mitigate them. This can help in avoiding escala     more

    2
1moOpen to new opportunities

ICT Manager

  • Kenya, Nairobi
A multi-skilled ICT specialist with in-depth knowledge spanning from leadership and team coordination, operations
and governance and strategy and service delivery. Experienced in providing client Focused IT support and successfully
analyzing and aligning business needs to leverage technology in a timely and accurate fashion. Having the ability to
maintain a high degree of customer service queries... and possessing strong Analytical and documentation skills.
 more
  • IT Operations Practices and management
  • IT infrastructure planning and development
  • Business Continuity Management and Disaster rmgt
  • Excellent report writing and presentation skills
  • Budgeting and Cost Management and tracking
  • Leadership & Project Management
  • Manager ICT & Business Processes  at   TMIC  
  • September, 2023 - July, 2024
 

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