Juan Borrero Gomez

Faculty Profesor at Southern new Hampshire university

since December, 2019

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Work experience

Taught Graduate-level & MBA courses in International Business, Business Ethics, Building Business Leaders, Organizational Strategy in Global Environment, and Operations Management via online classes.

Work experience

Taught Graduate-level and MBA courses in Fundamentals of International Business, Critical Thinking in Business, Global Strategy and Policy, Business Ethics, Business Capstone, Effective Team Management, Project Management, Team Management, Principles of Supervision, and Operations Management in both campus and online classes.
 Researching specific areas of study and implement new information into the curriculum when possible.
 Reviewing curriculum currently in use by the university to determine whether updates were needed.

Work experience

Sr. Business Process Consultant President & CEO at Icon Improvement Consultants LLC

Leading consulting business improvements projects, training, and conferences. Developing and helping to improve business performance through Lean Six Sigma and Continuous Improvement processes, SWOT analysis, Time Studies, 5s, Process Mapping, Organizational Structuring, Organizational Charts, Kaizen, QA, etc. across different types of industries in the USA and Internationally. Lifting efficiency, cost savings, FTE’s, among others, and facilitating business owners to implement their strategies that ensure sustainable growth and stability. Additionally, providing and facilitating companies by increasing productivity, efficiency, best business processes, and promoting sustainable growth. Here company’s webpage: https://iconimprovement.com

Work experience

Managed business and performance improvement projects, applying high-level Lean manufacturing strategies, training, and techniques for use across the poultry company plants.
 Standardized best practices methodologies across the locations, and outlined comprehensive plans for lean projects that have a future state objective and associated goals for improvement.
 Developed a 5s weekly audit to sustain the 5s initiative; trained successfully 73% of 102 managers and supervisors.
 Deployed and promoted Waste Elimination program through training saving $927K in the first 6 months.
 Lifted efficiency, increased productivity, developed continuous improvement best practices, Kaizen Events, root cost analysis, and devised applicable approaches.

Work experience

Led business improvement projects, utilizing Lean Six Sigma processes, time studies/motions, process mapping, and Kaizen events across the company and global shared services division to lift efficiency and cost savings.
 Raised productivity by 45% for service lines. Key contributor for the improvement made and automation project at Walmart US, transitioning from manual email responses to automatic email replies: reduced hourly personnel from 12 to 4 and service label agreement (SLA) from 68 to 10 days – surpassing the average of 15 days and prompting $745K savings.
 Recognized need and introduced standard operating procedures and processes, removing inefficiencies via lean techniques, utilizing DMAIC improvement cycle.
 Managed Lean Six Sigma training program for Latin America, including mentoring staff, developing continuous improvement best practices, and devising applicable approaches for all divisions.

Work experience

Taught M.B.A. & Graduate-level courses in Production and Operations Management, Diversity and Business Ethics, Topics in Business Leadership, Business Policy and Strategy, and International Business.
 Conducted research into specific areas of study and implement new information into the curriculum when possible.
 The reviewed curriculum currently in use by the university to determine whether updates were needed.