3rd August 2023 To whom it may concern Dear Sir/Madam, Re: Recommendation Letter –KEFA ALOYO I am writing this letter to recommend the above-mentioned person for being a Customer Service Representative in our company at Medical Administrators Kenya Limited (MAKL). His services to the customers and other Csrs were outstanding and did such a remarkable job for the 3 years I have worked with him. Mr. Kefa is a quick learner with a positive attitude towards all that he does, very dynamic, hardworking and acts responsibly to all the duties and responsibilities allocated to him and he is always willing to take over new challenges and responsibilities given. In addition, he is passionate to work, very approachable, energetic and effective and he presented himself in direct honest, considerate and thoughtful manner. His ability to calm angry or frustrated customers and Csrs is unparalleled. He multitasks effectively and is able to handle a high-volume workload. I would recommend Kefa Aloyo for any related position he has applied. His communication skills are undoubtedly outstanding. If you would like to discuss his attributes in more details, please do not hesitate to contact me on 0726122552 Yours sincerely, Brian Mudenyo Team leader -Medical Administrators Kenya Limited Email -brianmudenyo@gmail.com Medical Administrators Kenya Limited

3rd August , 2023 To whom it may concern Dear Sir/Madam, Re: Recommendation Letter –KEFA ALOYO I am writing this letter to recommend the above-mentioned person for being a Customer Service Representative in our company at Medical Administrators Kenya Limited (MAKL). His services to the customers and other Csrs were outstanding and did such a remarkable job for the 3 years I have worked with him. Mr. Kefa is a quick learner with a positive attitude towards all that he does, very dynamic, hardworking and acts responsibly to all the duties and responsibilities allocated to him and he is always willing to take over new challenges and responsibilities given. In addition, he is passionate to work, very approachable, energetic and effective and he presented himself in direct honest, considerate and thoughtful manner. His ability to calm angry or frustrated customers and Csrs is unparalleled. He multitasks effectively and is able to handle a high-volume workload. I would recommend Kefa Aloyo for any related position he has applied. His communication skills are undoubtedly outstanding. If you would like to discuss his attributes in more details, please do not hesitate to contact me on 0726122552 Yours sincerely, Brian Mudenyo Team leader -Medical Administrators Kenya Limited Email -brianmudenyo@gmail.com Medical Administrators Kenya Limited