Mack Knapp

Hospitality and Office Manager at SYPartners

since December, 2022

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Work experience

Onboarding new hires to the space
Oversee the smooth operation and the standards of all our office
services
Lead the Emergency Response Team
Archive Management:
Responsible for the seamless flow of information cross-functionally
through our tools for onboarding, meeting support, conference room management, etc.
Budget Management
Mentorship: Responsible for coaching, mentoring, and developing the Hospitality & Office team
Hospitality for our people and guests
Employee Request Management
Office Comms
Lead weekly planning meetings with PM, Admin, Facilities, IT to plan
support needs for all client meetings

Work experience

Ensuring an ideal office experience through maintenance of office space and systems
Reception Coverage
Visitor Management
Led Emergency Response Team
Employee Engagement Activity Coordination and Design
Employee Onboarding Training and Comms
Employee Offboarding
Mailroom Management
Office Catering Management
Day Porter Service Management
Employee Product Requests
Employee Milestone Recognition Program Management

Work experience

Maintain the office space through daily walkthroughs and preventative maintenance
Vendor Communication and Paperwork
Inventory, stock, and organize office supplies
Reception Coverage
Maintain and stock kitchen area
Furniture coordination and setup for bespoke client meetings and events