Skills

  • Advertising
  • Design
  • Digital Advertising
  • Management
  • Marketing
  • Product management
  • Project Management
  • IT

Experience

michael chang

Work experience
  • General Manager/Delivery Head of NA at   Infosys
  • Service Scaling: Effectively scaled a small NA agency into a multi-regional global subsidiary of a software implementer.
  • Leadership & Transformation: Successfully manage cross-functional teams and lead organizational transformations and operational changes
  • Financial Management: Demonstrated strong performance in managing P&L, specifically improving EBITDA by utilizing a toolbox of strategies from cost optimization/consolidations to revenue creation strategies.
  • Culture & People Enhancement: Experienced in scaling agency culture that contributes to higher quality output and strengthens client relationships.
  • Global Enablement: Lead global operational workflows across India, EU, and UK talent pools, allowing for broader use of regional capabilities and overall margin improvements.