Niju Varghese

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Work experience

Utilized Nagios to proactively monitor network infrastructure, identifying and resolving performance issues that resulted in a 10% reduction in system downtime.
Leveraged AWS CloudWatch, Crowdstrike, and Splunk to monitor system health, analyze logs, and identify security threats, contributing to a 5% improvement in system security.
Provided expert technical support to customers, troubleshooting issues, developing service restoration strategies, and minimizing service disruptions.
Collaborated effectively with cross-functional teams on network activities, including deployments and quarterly maintenance, resulting in a 15% increase in project efficiency.
Generated comprehensive reports on network performance, troubleshooting activities, and maintenance tasks, ensuring compliance with safety, security, and environmental guidelines.

Education