Skills

  • Administration
  • Customer service
  • Management

Experience

Oluwabunmi Adebanjo

Work experience
  •  Performs day to day interaction with customers to ensure satisfactory service delivery
  •  Attends to customer’s enquiries about services and product via phone, email, and social media
  •  Handles customer’s complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution through the phone, mail, social media and through company chat tools
  •  Follows communication procedures, guidelines and policies
  •  Builds sustainable relationships of trust through open and interactive
  • communication with customers
  •  Handle changes in policies or renewals
 

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