We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
RESPONSIBILITIES
• Responding promptly to
... customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
REQUIREMENTS
• A minimum of OND/HND/BSC
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers. more