About

Rodney is a dynamic young man, with the ability to swiftly and meticulously learn new skills. Works well in teams settings; however, he excels when given the opportunity to work independently. When it comes to problem solving he is always up for the challenge and open to learning new and alternate ways.

Skills

  • Customer service
  • Healthcare
  • Hospitality
  • Human Resources
  • Management
  • Restaurant
  • Retail
  • Sales
  • Security

Experience

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Work experience
  • Answering telephones and directing calls to proper channels, maintaining and coordinating scheduled appointments between counselors and families. Handling incoming and outgoing correspondences through the USPS. Emailing and updating staff as well as updating our internal website to reflect information as it is relayed.

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Work experience
  • Acting as an in person liaison relaying vital information between residents and the management. Maintaining the general well being of residents, coordinating doctors appointments and pick ups. Maintaining a schedule of medication and when it is to be administered.

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Work experience
  • Correspond with the general public.
  • Answer phone calls and transfer them to the correct case worker
  • Data Entry
  • Physical and Digital Filing
  • Proper Record Discard
  • Mail Duties, receiving and sending out metered mail.

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Work experience
  • Correspond with the general public, as well as specialized healthcare facilities.
  • Receive complaints from the public and self reporting incidents for the specialized healthcare facilities.
  • Create digital file of complaint to be sent to supervisor, for investigation to begin.
  • Act as a liaison between healthcare facility administrators and staff nurses who complete investigations.
  • Receive and distribute correspondence to correct staff nurses to ensure that the timeline is maintained.
  • digital and physical filing.
  • Proper record discard.

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Education
  • Some college credits

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Education
  • High School Diploma