Skills

  • Banking
  • Customer service
  • Finance
  • Management

Experience

Rickey Daniels

Work experience
  • Managed office staffing, operations, and logistics for three offices.
  • Partnered with the District General Manager to create and implement office-level growth plans and client growth targets.
  • Assisted the District General Manager in recruiting and interviewing candidates for tax office associate positions.
  • Built an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures.
  • Lead daily team meetings and communicate essential information to tax office associates.
  • Created associate work schedules across all offices and ensure accurate timekeeping.
  • Reviewed tax returns as needed.