Skills

  • Business Development
  • Customer service
  • Management
  • Marketing
  • Procurement

Experience

SAMUEL SAIGILU

Work experience
  • January, 2020 - January, 2023
  • Fulltime
  • JOB DESCRIPTION
  • Primary duties and responsibilities:
  • Fraud investigation
  • General credit business Audit
  • Handling of product delivery and disbursement complaints
  • Delinquency management
  • Checking compliance with the company credit policy
  • Reinforcing compliance with know your customer (KYC) requirements
  • Provide for ongoing training to the credit staff
  • Recommend changes in the credit policy if any to the management.
  • Lead the branches from respective region to set, monitor and support for targets
  • Representing the company to local partners, local authorities and governments officials • Supervising overall operations of the region and all respective branches
  • Oversees all aspects of expansion in the region, including the establishment of new branch offices
  • Conducts refresher training as required and necessary
  • Conduct monitoring visits to branch offices, as planned.
  • Check, supervise, combine and monitor Branches budget.
  • Supervise and lead branch managers to control client retention rate in respective region.
  • Must visit responsible branches regularly, do surprise check to the group meeting point and client’s business.
  • Supervise and ensure the staff from branches to follow policy and procedures of JSL and maintain best customer service.
  • Ensure there is Strong coordination across all departments.
  • Report to HOB/management for the progress of Branches
  • Performing other duties as assigned by HOB/MANAGEMENT
  • Additional comments
  • Custodian of Company property i.e. motorbikes, laptops etc.
  • Maintenances fee of bikes
  • Security in the offices
  • BDO cooperates line should be well used not personal lines
  • To have one loan form that will be sign by the group with securities
  • Dressing cod
  • Reporting time
  • Branch manager report and NHF copies and NHF DETAILS
  • Leave and permission to be out of the Branch
 

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