Skills

  • Advertising
  • Business Development
  • Customer service
  • Data Science
  • Hospitality
  • Project Management
  • Sales
  • QA
  • Hotels
  • Business plan writing
  • Consulting
  • Nonprofit Leadership · Program Delivery
  • Quality control and quality assurance

Experience

shane carman

Work experience
  • Provided quality assurance services for two Fortune 500 hotel corporation clients
  • Coached franchisees and managers on best practices for hotel operations
  • Created internal training materials
  • Trained colleagues on quality evaluation processes and procedures

shane carman

Work experience
  • Perform virtual and field inspections nationwide to provide coverage for customers' property damages according to policy coverage
  • guidelines

shane carman

Education
  • Certificate

shane carman

Work experience
  • Conduct research on commercial and residential real estate to improve sales results
  • Skip tracing for realtor and acquisition corporations to obtain customer and property data

shane carman

Education
  • Hotel Commercial Real Estate

shane carman

Work experience
  • Managed on-property quality assurance initiatives for 400+ franchised hotels in Florida, Georgia, South Carolina, North Carolina; develop relationships and drive accountability to brand standards
  • Exceeded volume of site visit goals for territory, generating over $648,000 in reinspection fees
  • Strengthened franchisee performance by coaching franchisees, and planning and implementing Property Improvement Plans (PIP's) for conversion, renewal and transfer properties
  • Improved adherence to franchise standards by producing and reviewing training materials for franchisees and corporate colleagues

shane carman

Work experience
  • Edited consultant materials for final report presentation
  • Developed strategies to improve accounts receivable turnover

shane carman

Work experience
  • September, 2016 - December, 2016
  • Parttime
  • Developed and maintained surveys, equipment inventory and excel databases for eight properties
  • Collaborated on development projects with construction and development managers

shane carman

Work experience
  • Strengthened client relationships by promoting energy cost reduction strategies designed to lower expenses for commercial properties

shane carman

Work experience
  • Experienced two-week rotations in all departments, including: PBX, , Maintenance Dispatch, Laundry, Housekeeping, and management

shane carman

Education
  • Dean's List Fall 2016
  • Honoree of Eta Sigma Delta International Hospitality Management Society
  • Harris Rosen Hospitality Management Scholarship Recipient