About

Results-driven Business Consultant/Test Lead with extensive experience designing, configuring, and deploying innovative solutions in the energy sector. Recognized for strong leadership capabilities, effective team collaboration, and exceptional communication skills. Proven ability to manage projects, optimize workflows, and enhance operational efficiency. A problem-solver who excels in high-pressure environments, with a commitment to accountability and organization. Core Competencies • Leadership & Management: Proven track record of leading cross-functional teams and managing complex projects to successful completion. • Time Management: Expertise in prioritizing tasks and managing multiple projects simultaneously to meet tight deadlines. • Communication: Strong verbal and written communication skills, facilitating clear understanding among stakeholders. • Problem-solving: Skilled in identifying issues, analyzing root causes, and implementing effective solutions. • Accountability: Committed to delivering quality results and maintaining high standards of integrity. • Organization: Adept at creating structured processes and systems for efficient project execution. • Attention to Detail: Strong focus on accuracy and thoroughness in testing. • Analytical Thinking: Ability to analyze requirements and design effective test strategies.

Skills

  • Management
  • information technology skills
  • Computer science
  • Software Testing
  • Manual Software Testing
  • business analysis
  • Excellent communication and interpersonal skills
  • Teacher/Trainer

Experience

Steven Terrell

Work experience
  • Business Consultant  at   Itron
  • Lead customer engagements to design, configure, and deploy tailored solutions, ensuring alignment with business goals.
  • Develop and implement workflows and processes that enhance operational efficiency and integration with existing systems.
  • Collaborate with stakeholders to draft engagement letters and statements of work, ensuring clear project scope and expectations.
  • Conduct on-site training sessions to empower users and enhance their understanding of systems.
  • Support Project Consultants by developing comprehensive test project plans, estimates, and structures for large-scale engagements.
  • Play a key role in strengthening Itron's Consulting practice through recruiting, interviewing, and training new team members.
  • Expertise in conducting functional testing.
  • Ability to design, document, and execute comprehensive test cases.
  • Knowledge of defect management processes and tools.

Steven Terrell

Work experience
  • Managing Consultant  at   IBM
  • Test SME, Tampa Electric
  • March 2019 – August 2019
  • Directed the development and execution of test cases, ensuring rigorous quality standards and documentation.
  • Assisted in establishing the AMI Meter Test Lab, showcasing strong project management and organizational skills.
  • AMI Lab Testing Advisor, Entergy
  • March 2018 – January 2019
  • Provided strategic guidance in designing test laboratories and refining operational procedures, enhancing efficiency and effectiveness.
  • Created detailed project schedules, defining roles and responsibilities to streamline stakeholder collaboration and accountability.
  • Developed skills in Jira for tracking and documenting project progress, further enhancing team coordination.
  • Recruiter, IBM
  • January 2017 – January 2017
  • Collaborated with the Recruiter Partner to review the Interview Toolkit on interview day.
  • Engaged with candidates to gather information courteously.
  • Recorded interviewer feedback using scorecards to evaluate candidate performance.
  • Compiled final debrief results based on candidate insights.
  • Advanced Operator/AMI Testing Support Lead, First Energy
  • September 2012 – December 2017
  • Oversaw the monitoring and troubleshooting of the Open Way network, ensuring optimal system performance.
  • Led efforts to assess and resolve technical issues, delivering comprehensive testing and evaluation results.
  • Facilitated vendor resolution sessions, fostering productive collaboration and problem-solving.
  • PMO Analyst, Oncor
  • January 2012 – April 2012
  • Managed project plans and onboarding processes, ensuring efficient team integration and progress tracking.
  • AMI Testing Support Lead, First Energy
  • November 2010 – December 2011
  • Coordinated testing requirements and defect management efforts, enhancing project outcomes and efficiency.
  • AMI System Data Manager, Consumers Energy
  • January 2009 – October 2010
  • Developed and executed data-gathering strategies for testing, demonstrating analytical and problem-solving abilities.
  • AMI Systems Tester, Southern California Edison
  • January 2008 – January 2009
  • Prepared and executed test cases for the Head-End system. Test Alarms, Flags, and Events.
  • Tested that the Head-End supported interactive (immediate) reads of individual meters for troubleshooting purposes.
  • Test that the Head-End supported MDMS and upstream requests for Remote Disconnect / Reconnect of meters.
  • Various Roles: Test Specialist, Test Subject Matter Expert (SME), AMI Systems Tester, Performance Tester, Automation Test Lead, Trouble Ticket Coordinator, IT Specialist
  • ARIS, Aetna, Wachovia, State Farm, CSAA, Honda, ITRC
  • June 1998 – December 2008
  • Ensured comprehensive traceability of requirements to corresponding test cases.
  • Guided the development and execution of test cases, ensuring alignment with project goals.
  • Assigned and monitored test cases for team members to optimize testing efficiency.
  • Directed the process of logging defects in the tracking database to facilitate issue resolution.
  • Established testing environments for each release to support collaboration between testers and developers.
  • Maintained and enhanced team cohesion and productivity within the testing environment.
 

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